Website Checkout Opened Friday 22nd Jan
So, after a few staff have finished their enforced isolation for Covid reasons, and another has returned from paternity leave, the website checkout can open again. Orders placed over the weekend 23-24th Jan will be dispatched week commencing Monday 25th January, which is as per normal terms and conditions. We never normally dispatch on a weekend.
The phones will not be manned on Saturday 23rd January. The website will be able to process your order, and we'll be on the phones again on Monday 25th. Thanks for understanding!
As of December 31st, we have to close the showroom to visitors once again, until further notice.
At the moment, there have been significant delays announced all around Europe by postal services, and by the major couriers, who are struggling to adapt to the new exporting arrangements. We have sent parcels to customers in the US and Canada which have taken 4-5 working days, but parcels to the EU are currently taking 3 times that. Please be aware when placing your order that we may have to contact you to delay shipping, until the situation improves.