Just wanted to drop you a line to thank you so much for your help and great advice on sorting out my second ukulele purchase. Special thanks to Rob for answering my many questions and pointing me in the right direction. I wanted a high end ukulele and I was interested in the Kanile'a K1-T tenor ukulele. I called Rob a few times and he provided me with all the information I needed on the brand. I never felt rushed into anything and Rob was kind enough to go over everything with me for as long as needed to make sure I got the best ukulele for me.
The Kanile'a arrived two days later very well packed. Rob had told me that the looks and sound on these models were superb. On the website it's described as, "Looks and sounds to die for". Well, let me just say they were not lying. This ukulele is amazing, everything about it shouts Class.
How happy was I with my purchase from SUS? Well, three days after buying my K1-T I called Rob and ordered a Kanile'a K1-C concert ukulele. And just to let you know Rob, this one is equally amazing.
Thank you SUS for your help and great advice. I would recommend you to anyone.
Thank you Rob,
Since I first heard of the Southern Ukulele Store a few years ago, I have visited several times and made many phone enquiries and have always been made to feel very welcome indeed. There is a definite "family" feel about the shop, all the team are enthusiastic and knowledgeable and will strive to find you the best instrument for you at the best price. There is even a cup of tea or coffee on offer for visitors like myself who come from quite far away! I have absolutely no hesitation in recommending the Southern Ukulele Store, whether for an accomplished player or a complete beginner.
Mairwen Guard MBE
Just a note to say I got the case today and it is amazing! I cannot thank you enough for working with me on this one. Kind regards and much gratitude,
To All at Southern Ukulele,
Just wanted to say thank you for the help given in sorting out my first Ukulele. A special thank you goes to Alex for all his help over the phone. He went through several options with me as a complete novice in this field. He gave me some great advice ended up in me getting a fantastic Kala KA_ASAC_C. Had this delivered yesterday and hardly put it down since, my guitars are feeling left out lol. So, just felt I needed to drop you a line to say how pleased I am with my Ukulele and to pass on well deserved praise in the way you run your business. As with most people I can now understand why when you have one Ukulele the bug starts, Kala KA ASAC_T next lol. Then bring on the big guns KoAloha or a Pono.
Thank you Southern Ukulele Store,
Lyn Evans (South Wales).
I want to thank you for your help in choosing my Uke. I came in yesterday to get myself my first Uke and was very thankful for the guidance I received. First I was amazed with the steady flow of people into the shop.
I then found you all to be really helpful in helping me find the right one to get, and kit myself out with what I need to start having fun with this new instrument.
Paul, your advise was very much appreciated. I have never been into a music shop and been made to feel more welcome or comfortable. I am so glad I didn't try and get one online. Anyone that is thinking of getting a Uke, I would recommend them come and see you and get the proper guidance.
Thanks again for your help.
Thank you - the case arrived this morning. Very well packed, and extra
credit to you for picking up on the faulty one before dispatching,
saving me the hassle of returning one. I'll definitely look you up
again when I'm in the market for another uke.
Hi Paul / SUS,
Just want to let you know that I have received the ukulele today and I am very happy with it! Thank you very much for the great service, I would highly recommend your store to anyone! Thanks for the free strings too!
Just to say how impressed I am. Strings ordered at 3.30 Wednesday afternoon, arrived 8.00 am Thursday. Very impressive. Thank you very much.
Hi, Just to say i got the order email and to say thank you very much for a first class service, thank you for including the case and thanks to Rob and Paul for top notch customer service. I will absolutely shop with SUS again and also recommend you to all my Ukulele playing friends.
Kind Regards, Paul
Received it today, the best case I have ever seen and fits superb just has you said it would. Absolutely stunning.
The parcel containing my soprano ukulele arrived earlier this afternoon. Thank you very much, I am well pleased with it!
From Valerie Burfitt
Many thanks for your help, you have great feedback from ebay, and I think your staff have always been very helpful, thx again Ian
Just a quick hello and a big thankyou for the lovely Kanilea K4 Tenor we purchased recently. We are back in Australia now and I have posted some photos and comments regarding the great job you guys do at the Southern Ukulele Store on Ukulele Underground.
Thanks for making us feel so welcome and making the visit to your store one of the standout memories of our trip. http://www.ukuleleunderground.com/forum/showthread.php?62515-New-Ukulele-Day-Kanilea-K4-Tenor
Hi ya Rob many thanks and low and behold they turned up at about 2.pm we usually get post early morning :)
I must say i absolutley love these worth strings on the baritone, so nice to get a set without any wound strings, it is my first time using worths, i am very impressed, i am constantly trying new strings on my soprano as i dont like aquila's very much on solid wood ukes, im using martins at the mo and have some ko'alohas to try next but think i will definately be trying the worths.
Thanks so much for your help really appreciate and hope to get down to your excellent store some time, espeacially as it has such a great reputation in the uk ukulele scene.
Kindest regards, have a great weekend
Dear Rob,Paul and Alex
Just to let you know how delighted Iam with the Koaloha long neck Soprano. It will compliment the Kanilea beautifully . Its just perfect. Its quite interesting that I might not have picked either from appearance on the web etc. There is no flash bindings etc just quality build. Paul did a great job on the action so thanks on that.
My son visited you earlier in the year and bought an Acacia Kala Concert. I shall be trying that when he visits soon as he lives in Brighton. Never fear I will be down to see you in the future and goodness knows what might happen!
Every success in your business . You have a great team
Regards, John Hubbard
Peanut arrived today. Brilliant quick service, fabulous instrument... Thank you... Will be shopping with you again, Thanks
Dear Sir or Madam,
I ordered a Barnes & Mullins UK2C Solid Spruce Top Concert Ukulele on line from you on Sunday and received it this morning, two days later. It is a stunning looking instrument with a beautiful finish and a great sound. I want to thank you for your extremely promt response to my order and great service.
Thank you very much indeed. I thoroughly recommend your company to anyone wishing to purchase a ukulele. You are to be congratulated.
Yours faithfully, Derek Gould.
Safely arrived in perfect condition. Its beautiful - thankyou so much.
Best Wishes, Karen
Just wanted to let you know the the Kanilea arrived afe and sound yesterday, and ive been playing it all night. sounds awesome! thanks for all your help!
Thank you very much for all your help. The Bowley arrived safely and it's lovely, really pleased with it, great advice and great choice. I'll start saving up now for a concert!! it's pretty addictive once you start isn't it!
Kind regards, Ian
Just an Email thanking you for the 5% discount for the Ashbury Tenor and Concert Ukulele’s, And my thanks to Guns for dealing with me on the purchase of the ukes, I ordered on Tuesday afternoon and I received them first thing Thursday morning and very pleased with the Ukes. And how well they were packed. So Many thanks to you and your team and will use your services again.
Arrived lunchtime! Fantastic service(as usual).
Thanks for all your help,
Just a short email to say that the ck20ce has now arrived in Australia. I am
very pleased with it. Thank you for your help.
Hello, a short note to say thank you for the safe arrival of my recent order to you, KoAloha Tenor Uke. This is the second KoAloha that I have had off you this year. Two STUNNING instruments. Again, many thanks.
Kind regards, Roger.
Thank you for your prompt attention and despatch of the Tangelwood Ukulele and Pod case ordered on the 8th June against the above receipt number. The Goods arrived safe and sound, earlier this morning. It has been a pleasure dealing with you
I have received the new Ukulele, thank you very much. I will be sending the other one tomorrow to you. If you could let me know how could I leave a rating for this purchase because I would like to give it the highest mark so others will know how well I have been looked after as a customer. I do appreciate all you have done and rest assured that you are from now on my preferred store for all things ukulele!
All the best
Just a quick note to express how happy I am with my new Kala KA-SMHT. Thanks for putting me onto this one as opposed to the Kala travel uke. It looks and sounds great. It was nice talking to you and maybe I'll get to visit your shop one day when I get back from Australia!
Just a quick note to thank you for the prompt delivery of the above ukulele. This is the third instrument I've purchased from you and your service has always been top notch.
I'm absolutely delighted with this Anue nue. I'd read and heard really good things about them, and this uke doesn't disappoint.
Anyway, thanks again and best wishes,
Just to say that my tracking number did not come through, however my lovely new Onaha CK35GS did arrive at 4pm by Fedex. What a great looking instument that is now tuned and ready to go. Thanks for the bag, I was not expecting a 10mm one with your smart logo.
Thanks for your advice through the purchase process, you really do go that extra mile. Not sure if I will ever do it justice but it won't be the fault of the ukulele or Southern Ukulele!